Flexible Guest Service(Concord)

Role Based in Concord

Snapshot

• Location: Concord, NC
• Flexible Role in Concord: Guest Service
• Employer: Peter Boulware Toyota (Hiring in Concord)
• This Concord-based role is an excellent opportunity for professionals skilled in relevant skills.
• Our Peter Boulware Toyota team in Concord, NC is growing.
• Benefit from working in Concord, a key hub for the Transportation, Delivery, Logistics industry.

Compensation & Benefits

• Pay:
• Benefits: Benefits may be available based on employment type.
• Project-based work with clear objectives.

Day-to-Day

• Apply your your professional skills skills at our Concord location.

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The guest service team at Peter Boulware Toyota ensures a friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and reports critical sales process metrics. Team members will work inside and outside the dealership in their daily duties.\nEssential Duties and Responsibilities include the following:\n•\n...\nAnswers incoming phone calls in a courteous, prompt, and professional manner and directs customers to the appropriate person or department.\n• Manages the desk log and phone log\n• Tracks and filters all incoming calls and takes messages.\n• Communicates effectively with the Guest Services Manager and General Manager\n• Greets and logs all clients coming into the sales area of the dealership, including on the lot for extended periods, offering refreshments, and ensuring that all clients are properly assisted\n• Reconciles/updates data entry with dealership software.\n• Produces Daily Reports.\n• Provides a warm, positive, and happy environment for guests, their children, and fellow teammates.\n• Helps maintain a clean and comfortable environment\n• Participates in required training\n• Other duties as assigned\nEnvironment Demands:\nDuties are performed primarily in the showroom or outdoor sales lot. Heavy phone work. Work includes frequent clerical and administrative responsibilities and interaction with customers and employees. Due to the nature of this position, the employee may be exposed to various work environments. The employee is frequently required to walk, stand, and sit indoors and outdoors.\nMust have a clean & valid driver’s license and be willing to submit to a drug screen.\nWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.